Frequently Asked Questions

Links:

  1. What services do you offer at your clinic?
  2. What does a typical skin check involve?
  3. What happens if a suspicious mole is detected?
  4. Do I need a referral?
  5. Do I need to make an appointment?
  6. What are your opening hours?
  7. How much is a standard consult?
  8. Do discounts apply for concession holders?

1. What services do you offer at your clinic?

We provide full body skin cancer screening with state of the art digital scanning. Where surgical removal of a skin cancer is required, we have a dedicated theatre room where the vast majority of such procedures can be undertaken on site. All of our doctors have extensive experience and postgraduate training in the detection and treatment of skin cancers.

We also offer Total Body Photography where we provide you with images of your entire skin surface enabling you to monitor any new or changing moles between examinations.

We offer Photodynamic Therapy (PDT) in some cases, which involves application of a photosensitizing lotion followed by treatment from an LED light source. This treatment is particularly useful for the rejuvenation of sun-damaged skin and for the treatment of precancerous lesions. PDT can also be of benefit in the treatment of moderate to severe acne.

We offer cosmetic treatments including cosmetic mole removal, wrinkle relaxers and dermal fillers. Additionally we stock doctor only cosmetic skin care and sunscreen products.

2. What does a typical skin check involve?

After filling in a simple patient questionnaire outlining any particular concerns and relevant medical history, a full body examination will be undertaken. Underwear or bathers are left on and a modesty sheet is provided. Using state of the art computerized skin imaging equipment the doctor will examine every significant mole on the body. Full body scans include scalp examination, but exclude areas below the underwear unless specifically requested.

A partial skin check involving only limited areas of the body can be performed if requested. Full body skin checks are recommended for the early detection of skin cancers however and routine checks should be incorporated into your regular healthcare routine.

3. What happens if a suspicious mole is detected?

If a suspicious mole is detected, the doctor will normally recommend that a portion of the lesion be biopsied for pathology examination. This will involve a minor surgical procedure carried out under local anesthetic.

Should a skin cancer be confirmed, the doctor will fully discuss treatment options with you. In many cases surgical removal will be required to treat these skin cancers; the vast majority of these procedures can be undertaken in our theatre room. Our doctors have extensive experience in treating skin cancers.

Remember: Early detection saves lives!

4. Do I need a referral?

No, you do not require a referral from your GP, though referrals are welcomed. With your permission we will write back to your doctor and will forward him/ her any pathology results. We only treat skin conditions and will refer any other concerns back to your regular GP or specialist for continuing treatment.

5. Do I need to make an appointment?

Yes. Please request an appointment here, or call us on 9404 8747. We will aim to find a convenient appointment time for you as soon as is possible.

6. What are your opening hours?

Monday 8:00 AM – 4:30 PM
Tuesday 8:00 AM – 4:30 PM
Wednesday 8:00 AM – 4:30 PM
Thursday 8:00 AM – 7:00 PM
Friday 8:00 AM – 4:30 PM
Saturday CLOSED
Sunday CLOSED

7. How much is a standard consult?

The cost of a standard consult is $100. Medicare will rebate a percentage of this on receipt of paid account. If further treatment is required, the doctor will discuss any other costs/items with you at the time of booking. All accounts are to be paid on the day. For your convenience, accounts may be paid by cash, credit card or EFTPOS.

8. Do discounts apply for concession holders?

Pensioners and Health Care Cardholders will receive a discounted rate.

Veteran Affairs Gold cardholders will be bulk billed.

Individual circumstances regarding fees can be discussed with the doctor.

Please note that cosmetic treatments are not covered under the Medical Benefits Schedule and as such will always be privately billed.